Volunteer Rights & Responsibilities

Volunteers are viewed as a valuable resource for this agency. Volunteers have the right to be given meaningful assignments, the right to be treated with respect by other volunteers and Boys & Girls Aid staff, and the right to effective training and supervision. Volunteers have the right to feedback and recognition for the work they are doing. In return, volunteers shall agree to perform their duties to the best of their abilities. They will remain loyal to the goals of the agency and operate according to its policies.

Volunteers are asked to:

  • Participate in orientation and training programs provided by the agency

  • Learn about and uphold the agency’s policies and procedures

  • Maintain the confidentiality of youth and families served

  • Report on time for shift assignments. Some locations may be closed due to inclement weather. This information can be accessed through our snow line by dialing 503-222-9661 x1SNO (1766). Information regarding inclement weather will be available by 7am every business day.

  • Call in advance if ill or otherwise unable to report

  • Be open to feedback on their performance



General Policies

  1. Volunteers are responsible for maintaining the confidentiality of information relating to all staff, volunteers, clients or other persons or program business. Failure to maintain confidentiality may result in termination of the volunteer’s relationship with the agency.

  2. Volunteers will be given a temporary ID badge on the first day of their volunteer shift. They are expected to maintain this badge throughout their volunteer assignment.

  3. No volunteers of Boys & Girls Aid shall loan or borrow any materials or documents.

  4. To help ensure a healthy environment for clients, visitors, volunteers, and staff, agency premises are smoke free.

  5. Never bring drugs or alcohol into Boys & Girls Aid. Volunteers are subject to immediate dismissal if they are under the influence of drugs or alcohol while performing their volunteer duties.

  6. Volunteers shall have access to the agency property and materials necessary to fulfill their duties. They shall receive training in the operation of any equipment. Property and materials shall be used only when required for agency purposes.

  7. A criminal records background check is required for some volunteer assignments. A volunteer must pass this check to be given an assignment involving clients or dealing with sensitive information.

  8. Some reimbursement may be available depending on the volunteer assignment. The Advancement Manager will explain what reimbursement is available and the requirements to receive reimbursement. Volunteers may receive mileage reimbursement when driving clients to authorized appointments, visits, or school in your personal vehicle. Further instructions on how to obtain mileage reimbursement will be shared with volunteers during your orientation period. For those who do not wish to claim reimbursement, the volunteer is welcome to track the number of volunteer miles driven, and other allowable expenses, for tax purposes.



Interested in volunteering? Contact us.

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Volunteer Roles

Volunteer with Boys & Girls Aid